AIG General Insurance Co., Ltd.
| Major Services | Incidental Liability Insurance Only | Services for JAF members |
|---|---|---|
| Services exceeding those free of charge |
Full coverage up to 3,000 yen for oil and grease
|
AIG General Insurance covers work costs up to 5,000 yen*1
|
| Towing and transport |
Free of charge up to 300,000 yen*3
|
Free of charge up to 300,000 yen*2, *3
|
| Flat battery |
△ Limited usage*4
|
○ Unlimited usage
|
| Fuel outage (gasoline / diesel) |
△ Limited usage*5
|
○ Unlimited usage
|
| Free fuel for fuel outage*6 |
Once per insured period
|
Twice per insured period
|
| Locked out |
○ Covered
|
○ Covered
|
| Spare tire exchange for flat tire |
○ Covered
|
○ Covered
|
| Emergency repair for flat tire |
× Not covered
|
○ Covered
|
| Attaching and detaching snow chains |
× Not covered
|
○ Covered
|
| Pulling stuck vehicles from snow or mud, etc. |
△ Partially covered*7
|
○ Covered
|
| Accidents / failures caused by natural disasters |
△ Partially covered (earthquakes, eruptions, and tsunamis not covered)
|
○ Covered
|
- *1Excludes costs of parts, etc.
- *2Excluding free services for JAF members.
- *3Up to 500,000 yen for ordinary cargo for private use (over 2 tons), ordinary cargo for commercial use (over 2 tons), buses for private and commercial use, ordinary cargo for transporting gravel and ordinary dump trucks (over 2 tons), special purpose vehicles (other than camping vehicles), Class A and Class B work vehicles.
- *4Once per insured year period.
- *5Once per insured year period.From the second time onwards, all fees will be charged, including dispatch fees.
- *6Maximum 10 liters per fuel outage.
- *7Covered pulling stuck vehicles from snow when using winter tire or tire chain.
- *Applicable to insurance contracts commencing on or after January 1, 2018. For policies beginning on or before December 31 2017, please refer to the insurance company’s services at the time of the contract.
- *As of April 2025.
◆Note◆
When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.
(JAF members will, in principle, be passed on to JAF with the customer’s permission.)
- Some auto insurance policies do not include road service.
- Please contact your auto insurance company with any questions about insurance policies.