AIG General Insurance Co., Ltd.

Major Services Incidental Liability Insurance Only Services for JAF members
Services exceeding those free of charge
Full coverage up to 3,000 yen for oil and grease
AIG General Insurance covers work costs up to 5,000 yen
Towing and transport
Free of charge up to 300,000 yen
Free of charge up to 300,000 yen*1
Flat battery
△ Limited usage*2
○ Unlimited usage
Fuel outage (gasoline / diesel)
△ Limited usage*3
○ Unlimited usage
Free fuel for fuel outage*4
Once per insured period
Twice per insured period
Locked out
Spare tire exchange for flat tire
Emergency repair for flat tire
Not covered
○ Covered
Attaching and detaching snow chains
Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
△Partially covered*5
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered (earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Excluding free services for JAF members.
  • *2Once per insured year period.
  • *3From the second time onwards, all fees will be charged, including dispatch fees.
  • *4Maximum 10 liters per fuel outage.
  • *5Covered pulling stuck vehicles from snow when using winter tire or tire chain.
  • *As of April 2024.

Note: Applicable to insurance contracts commencing on or after January 1, 2018. For policies beginning on or before December 31 2017, please refer to the insurance company’s services at the time of the contract.


When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

JAF vs Insurance