Road Service in Japan and Reciprocal Benefit Program

The following members who travel in Japan are entitled to services equivalent to JAF regular members under reciprocal agreement.
- The members of the AIT (Alliance Internationale de Tourisme)
- The members of AAA (the American Automobile Association, Inc.)
- The members of CAA (The Canadian Automobile Association)

Our services are available up to a year from the date they entered Japan. To obtain our services, club members must present their home club’s valid membership card which usually bears the FIA, AIT, AAA or CAA logo.

This is the courtesy service only for travelers; residents in Japan are requested to join JAF as a new member to receive our services.

Note: FIA Global Services - Worldwide Reciprocal Service has been terminated.

Note: In the case of trouble with a rental cars in Japan, visitors should contact the rental car company first.

Contact Information
Call #8139 to reach the nearest operation center automatically. This number is available from fixed and mobile phone which is based on touch-tone style. Alternatively call 0570 00 8139 accessible by all types of telephone.

On expressways, use an emergency telephone.
As there are a few roadside assistance providers other than JAF running roadside assistance on expressways at commercial basis, any services calls based on FIA/AIT/AAA/CAA Reciprocity must be made at JAF. Otherwise, service fee will be charged.

Breakdown Service
Roadside assistance vehicles are on call 24/7 throughout the country for passenger cars and motorcycles. For any member of FIA/AIT affiliated clubs or AAA who presents a valid home membership card with FIA/AIT/AAA/CAA logo, basic roadside assistance service on the road will be provided free of charge. Separate parts must be paid for.

Towing Service
If a car or a motorcycle cannot be repaired on the spot, free towing service to the nearest garage is also available up to 20km. If it exceeds this allowance, JPY 830 per every one km is payable.

Foreign club members who present their valid home club membership card carrying either logo below is eligible to receive discounts from JAF discount partner facilities. Follow this link to find savings for foreign club members.