Aioi Nissay Dowa Insurance Co., Ltd.

Major Services Incidental Liability Insurance Only Services for JAF members
Cost of work and parts for quick repair services exceeding free services
Self-coverage
Aioi Nissay Dowa covers up to 4,000 yen*1
Towing and transport
No limit*3
No limit*2, *3
Flat battery
○ Covered
○ Covered
Fuel outage (gasoline / diesel)
△ Limited usage*4
○ Unlimited usage
Free fuel for fuel outage*5
Limited usage*4
Limited usage*4
Locked out
○ Covered
○ Covered
Spare tire exchange for flat tire
○ Covered*6
○ Covered*7
Emergency repair for flat tire
△ Partially covered
(Free of charge emergency repairs possible within 30 minutes with the built-in repair kit)
○ Covered
Attaching and detaching snow chains
× Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
× Not covered
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered (earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Parts and consumables for emergency repair, limited to once per insured period. Applicable only when the help desk is notified in advance.
  • *2Excluding free services for JAF members.
  • *3Limited to necessary and reasonable expenses when towing services are provided by a contractor arranged by MS&AD Grand Assistance Co. Ltd., using a reasonable route and method.
  • *4Once per insured period (when the insured period is longer than one year, once a year from the first day of the insured period and for itemized contracts, once per vehicle, per item). However, for fleet contracts and non-fleet multiple discount contracts, there is no limit on the number of times.
  • *5Maximum 10 liters per fuel outage. Fuel supplied for fuel outage at residence parking or the equivalent will be charged.
  • *6Only applies if the insured vehicle is equipped with a spare tire. Replacement is limited to one tire.
  • *7Replacement of one spare tire is free of charge. Tire rental service is also available, if conditions are met. (Rental limited to one tire per vehicle.)
  • *The above is an overview of services for contracts beginning in January 2025 or later. Services may differ depending on the date of contract commencement.
  • *As of October 2025.

◆Note◆

When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

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