Mitsui Direct General Insurance Co., Ltd.

Major Services Incidental Liability Insurance Only Services for JAF members
Cost of work and parts exceeding free services
Mitsui Direct General Insurance covers up to 4,000 yen*1
Towing and transport*2
Free of charge up to 100 km
Free of charge up to 120 km*3
Flat battery
△ Limited usage*4
○ Unlimited usage
Fuel outage (gasoline / diesel)
○ Covered*4
○ Covered
Free fuel for fuel outage*5
Once per insured period
Once per insured period
Locked out
○ Covered
○ Covered
Spare tire exchange for flat tire
○ Covered
○ Covered
Emergency repair for flat tire
Not covered
○ Covered
Attaching and detaching snow chains
Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
△ Partially covered*6
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered (earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Excluding fuel costs.
  • *2Transported free of charge without distance limitations to a repair factory partnered with Mitsui Direct General Insurance.
  • *3Includes 20km free range for JAF members.
  • *4Once per insured period.
  • *5Maximum 10 liters per fuel outage.
  • *6Applicable to stuck situations on snowy roads when requirements such as usage of winter tire and snow chains are met.
  • *As of April 2024.

Note: Applicable to insurance policies commencing on or after January 1, 2023.


When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

JAF vs Insurance