Mitsui Direct General Insurance Co., Ltd.
| Major Services | Incidental Liability Insurance Only | Services for JAF members |
|---|---|---|
| Cost of work and parts exceeding free services |
Self-coverage
|
Mitsui Direct General Insurance covers up to 4,000 yen*1
|
| Towing and transport |
Free of charge up to 100 km*2, *3
|
Free of charge up to 120 km*4
|
| Flat battery |
△ Limited usage*4
|
○ Unlimited usage
|
| Fuel outage (gasoline / diesel) |
○ Covered*5
|
○ Covered
|
| Free fuel for fuel outage*6 |
Once per insured period
|
Once per insured period
|
| Locked out |
○ Covered
|
○ Covered
|
| Spare tire exchange for flat tire |
○ Covered
|
○ Covered
|
| Emergency repair for flat tire |
× Not covered
|
○ Covered
|
| Attaching and detaching snow chains |
× Not covered
|
○ Covered
|
| Pulling stuck vehicles from snow or mud, etc. |
△ Partially covered*7
|
○ Covered
|
| Accidents / failures caused by natural disasters |
△ Partially covered (earthquakes, eruptions, and tsunamis not covered)
|
○ Covered
|
- *1Excluding fuel costs.
- *2If the vehicle cannot be taken directly to a repair factory due to it being late at night or a holiday and it is necessary to temporarily leave the vehicle at a location other than the repair factory, re-transporting fees from the temporary location will not be covered.
- *3Transported free of charge without distance limitations to a repair factory partnered with Mitsui Direct General Insurance.
- *4Includes 20km free range for JAF members.
- *5Once per insured period.
- *6Maximum 10 liters per fuel outage.
- *7Applicable to stuck situations on snowy roads when requirements such as usage of winter tire and snow chains are met.
- *Services may vary depending on the date of policy commencement and/or the date of service(s) provided.
- *As of April 2025.
◆Note◆
When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.
(JAF members will, in principle, be passed on to JAF with the customer’s permission.)
- Some auto insurance policies do not include road service.
- Please contact your auto insurance company with any questions about insurance policies.