Mitsui Direct General Insurance Co., Ltd.

Major Services Incidental Liability Insurance Only JAF + Incidental Liability Insurance
Cost of work and parts exceeding free services
Mitsui Direct General Insurance covers up to 4,000 yen*1
Towing and transport*2
Free of charge up to 100 km
Free of charge up to 115 km
Flat battery
△ Limited usage*3
○ Unlimited usage
Fuel outage (gasoline / diesel)
○ Covered*3
○ Covered
Free fuel for fuel outage*4
Once per insured period
Once per insured period
Locked out
○ Covered
○ Covered
Spare tire exchange for flat tire
○ Covered
○ Covered
Emergency repair for flat tire
Not covered
○ Covered
Attaching and detaching snow chains
Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
△ Partially covered*5
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered (earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Excluding fuel costs.
  • *2Transported free of charge without distance limitations to a repair factory partnered with Mitsui Direct General Insurance.
  • *3Once per insured period.
  • *4Maximum 10 liters per fuel outage.
  • *5Applicable to stuck situations on snowy roads when requirements such as usage of winter tire and snow chains are met.
  • *As of January 2023.

Note: Applicable to insurance policies commencing on or after January 1, 2023.


When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

JAF vs Insurance