Mitsui Sumitomo Insurance Co., Ltd.

Major Services Incidental Liability Insurance Only Services for JAF members
Cost of work and parts exceeding free services
Self-coverage
Mitsui Sumitomo Insurance covers up to 4,000 yen*1
Towing and transport
No limited*2
No limited*2
Flat battery
○ Covered
○ Covered
Fuel outage (gasoline / diesel)
△ Limited usage*3
○ Unlimited usage
Free fuel for fuel outage*4
Once per insured period*4
Once per insured period*5
Locked out
○ Covered
○ Covered
Spare tire exchange for flat tire
○ Covered
○ Covered
Emergency repair for flat tire
△ Partially covered
(Emergency repair that is possible within 30 minutes using repair kit attached to the vehicle is free of charge)
○ Covered
Attaching and detaching snow chains
× Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
× Not covered
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered
(earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Excluding fuel costs.
  • *2Only necessary and reasonable expenses for towing by a rational route and method will be covered.
  • *3Once each per insured period.
  • *4Maximum 10 liters per fuel outage. Costs for fuel outage at vehicle storage locations such as residence parking or the equivalent are the responsibility of the customer.
  • *5Fuel charges will apply when the amount of free fuel service is exceeded.
  • *The above is an overview of services for contracts beginning in January 2025 or later.
  • *As of January 2025.

◆Note◆

When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

JAF vs Insurance