Sompo Japan Insurance Inc.

Major Services Incidental Liability Insurance Only Services for JAF members
Cost of parts and consumables
Self-coverage
Sompo Japan Insurance Inc. covers up to 4,000 yen*1
Towing and transport
Free of charge up to 150,000 yen*3
Free of charge up to 150,000 yen*2, *3
Flat battery
Covered
Covered
Fuel outage (gasoline / diesel)
△ Limited usage*4
○ Unlimited usage*5
Free fuel for fuel outage*6
Once per insured period
Twice per insured period
Locked out
Covered
Covered
Spare tire exchange for flat tire
Covered
Covered
Emergency repair for flat tire
Not covered
○ Covered
Attaching and detaching snow chains
Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
Not covered
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered
(earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Parts and consumables for emergency repair, limited to once per insured period. Applicable only when the help desk is notified in advance.
  • *2Excluding free services for JAF members.
  • *3Maximum amount is the total of tow truck and emergency repair costs combined. However, provided the help desk is notified in advance, there is no limit to the cost of towing and transporting to repair factories designated by Sompo Japan Insurance Inc. (i.e. the 150,000 yen limit stated above will not apply).
  • *4Once per insured period. Applicable only when the help desk is notified in advance.
  • *5Fuel charges will apply when the amount of free fuel service is exceeded.
  • *6Maximum 10 liters per fuel outage, excluding fuel outages at vehicle storage locations such as residence parking or the equivalent. Applicable only when the help desk is notified in advance.
  • *As of April 2024.

◆Note◆

When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

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