Sompo Japan Insurance Inc.

Major Services Incidental Liability Insurance Only Services for JAF members
Cost of parts and consumables
Self-coverage
Sompo Japan Insurance Inc. covers up to 4,000 yen*1
Towing and transport
Free of charge up to 150,000 yen*3
Free of charge up to 150,000 yen*2, *3
Flat battery
○ Covered
○ Covered
Fuel outage (gasoline / diesel)
△ Limited usage*4
○ Unlimited usage*5
Free fuel for fuel outage*6
Once per insured period
Twice per insured period
Locked out
○ Covered
○ Covered
Spare tire exchange for flat tire
○ Covered
○ Covered
Emergency repair for flat tire*7
× Not covered
○ Covered
Attaching and detaching snow chains
× Not covered
○ Covered
Pulling stuck vehicles from snow or mud, etc.
× Not covered
○ Covered
Accidents / failures caused by natural disasters
△ Partially covered
(earthquakes, eruptions, and tsunamis not covered)
○ Covered
  • *1Parts and consumables for emergency repair, limited to once per insured period. Applicable only when the help desk is notified in advance.
  • *2Excluding free services for JAF members.
  • *3Maximum amount is the total of tow truck and emergency repair costs combined. However, provided the help desk approves of towing and transporting to repair factories, there is no limit.
  • *4Once per insured period. Applicable only when the help desk is notified in advance.
  • *5Fuel charges will apply when the amount of free fuel service is exceeded.
  • *6Maximum 10 liters per fuel outage, excluding fuel outages at vehicle storage locations such as residence parking or the equivalent. Applicable only when the help desk is notified in advance.
  • *7Covers emergency repair using in-vehicle repair kit when there is no spare tire.
  • *As of October 2026.

◆Note◆

When requesting help, please call your auto insurance company's contact center and tell them that you are a JAF member.

(JAF members will, in principle, be passed on to JAF with the customer’s permission.)

  • Some auto insurance policies do not include road service.
  • Please contact your auto insurance company with any questions about insurance policies.

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