Main Number

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

9:00-17:30 (Closed on Saturday, Sunday, national holidays and new year holidays.)

*For a while from October 12, 2020, service counters at JAF branches nationwide will operate with shortened business hours from 10:00 a.m. to 5:00 p.m (Closed on Saturday, Sunday, national holidays and new year holidays.) 


2-9-3 Kogokita, Nishi-ku, Hiroshima-shi, Hiroshima 733-0821


Public Transportation

  • 5-minute walk toward the Miyajima Road from Higashitakasu stop on the Hiroshima Electric Railway Miyajima Line.

By Car

  • 200m on the Miyajima Road (bound to Shoko Center) from the Nishi Hiroshima Bypass Entrance intersection on National Route 2.


  • Membership, membership renewal, address changes and other procedures
  • International operations (Carnet de Passages en Douane, translation)
  • Procedures such as motor sports licenses Sale of various books, goods and other
  • Driving trip consultations


  • Rapid chargers for electric vehicles
    【Usage fees】
    JAF members (individual members, family members, corporate members): Free
    Those who are not JAF members: 1,100 yen per use (Consumption tax included)
    【Times for use】
    9:00-17:30 (last request for use at 17:00)
    *For a while from October 12, due to the declaration of a state of emergency, the business hours of service counter at Hiroshima Branch Office are changed from 10:00 am to 5:00 pm.(Applications must be done by 4:30 pm/Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays)
  • Automated external defibrillator (AED)