Membership Operations
(Procedures for Joining/Renewal/Other Changes)
Business Operations
(Translation/Sale of Maps and Other Documents)
Member Loyalty
(Driving Trip Consultation Service)

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

9:00-17:30 (Closed on Saturday, Sunday, national holidays and new year holidays.)

*For a while from January 15, due to the declaration of a state of emergency, the business hours of service counter at Hyogo Branch Office are changed from 11:00 am to 3:00 pm.(Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays)


2-4-13 Shikanoshitadori, Nada-ku, Kobe-shi,Hyogo 657-0044


Public Transportation

  • 15-minute walk from the south exit of Rokkomichi Station on the JR Kobe Line.
  • 5-minute walk from the north exit of Oishi Station on the Hanshin Main Line.

By Car

  • the east side of the Shimogawara intersection on Route 2


  • Membership, membership renewal, address changes and other procedures
  • Driving trip consultation services
  • Sale of JAF original maps and books
  • Sale of "Traffic Rules" in foreign language editions
  • Translation services (acceptance of applications)
  • Issuance of motor sports licenses


  • Automated external defibrillator (AED)