Main Number

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

Business hours: 10:00am-5:00pm
(Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays)

From April 1, 2022, we started offering the priority service to those who have prior appointments for visits to the branch office.
Please contact the above phone number.
link to:


5-11-1 Ichiriyama, Otsu-shi, Shiga 520-2153


Public Transportation

  • 20-minute walk from the south exit at Seta Station on the JR Biwako Line.

By Car

  • Drive 1.2km southeast from Gakuen Dori at the Seta Eki Guchi intersection on National Route 1. Alternatively, drive 60m south from the Ichiriyama 4-chome intersection on the National Route 1 bypass.


  • Automated external defibrillator (AED)