Main Number

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

9:00-17:30 (Closed on Saturday, Sunday, national holidays and new year holidays.)

*For a while from October 12, 2020, service counters at JAF branches nationwide will operate with shortened business hours from 10:00 a.m. to 5:00 p.m (Closed on Saturday, Sunday, national holidays and new year holidays.) 


5-11-1 Ichiriyama, Otsu-shi, Shiga 520-2153


Public Transportation

  • 20-minute walk from the south exit at Seta Station on the JR Biwako Line.

By Car

  • Drive 1.2km southeast from Gakuen Dori at the Seta Eki Guchi intersection on National Route 1. Alternatively, drive 60m south from the Ichiriyama 4-chome intersection on the National Route 1 bypass.


  • Membership, membership renewal, address changes and other procedures
  • Driving trip consultation services
  • Sale of JAF original maps and books
  • Sale of "Traffic Rules" in foreign language editions
  • Translation services (acceptance of applications)
  • Issuance of motor sports licenses


  • Automated external defibrillator (AED)