Member Loyalty
(Events/Membership Benefits)
Business Operations
(Traffic Safety/International Operations/Motor Sports)

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

9:00-17:30 (Closed on Saturday, Sunday, national holidays and new year holidays.)

*For a while from March 22, 2021, the business hours of service counters at JAF branches will be changed from 10:00 a.m. to 5:00 p.m. (Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays)


2-1-8 Katakura, Kanagawa-ku, Yokohama-shi Kanagawa 221-8718


Public Transportation

  • 1-minute walk after turning right from the No. 1 exit at Katakuracho Station on the Yokohama Municipal Subway Blue Line.

By Car

  • When using the Mitsuzawa Line on Metropolitan Expressway Kanagawa Route No. 2: 2.3km toward Shin-Yokohama Station from the Mitsuzawa Exit.
  • When using the Daisan Keihin Road from the Kawasaki direction: Proceed along Shin-Yokohama Road from the Hazawa Exit, turn left at the Katakuracho Entrance intersection and proceed about 1km.
  • When using the Yokohama Bypass: Proceed in the direction of Mitsuzawa from the Tokiwadai exit, turn left at the Mitsuzawa Park entrance and proceed about 1.5km.
  • When using the Hodogaya Bypass on National Route 16: Proceed toward Shin-Yokohama Station on the Ring Road No. 2 from the Shin-Sakuragaoka exit, turn right at the Sanmaicho intersection, and drive straight. Turn left at the Katakuracho Entrance intersection and proceed about 1km.


  • Membership, membership renewal, address changes and other procedures
  • International operations (translation of driver's licenses)
  • Sale of "Traffic Rules" in foreign language edition
  • Procedures such as application for and renew motor sports licenses, sale of books
  • Sale of maps and goods
  • Driving trip consultations


  • Automated external defibrillator (AED)