Member Loyalty
(Membership Benefits/Driving Trip Consultation)
Traffic and Environment
(Courses/Traffic Safety Events/PR)
Motor Sports Unit, Business Office
(Motor Sports operations overall)
Business Operations Unit, Business Office
(Preparation of translations for foreign driver's licenses/Preparation of Chinese translations of Japanese driver's licenses/Carnet de Passages en Douane [customs document identifying traveller's motor vehicle])

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

9:00-17:30 (Closed on Saturday, Sunday, national holidays and new year holidays.)

*For a while from March 22, 2021, the business hours of service counters at JAF branches will be changed from 10:00 a.m. to 5:00 p.m. (Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays)


2-2-17 Shiba, Minato-ku, Tokyo 105-8562


Public Transportation

  • Approximately 5-minute walk from the A1 exit of the Shibakoen Station on the Toei Subway.
  • Approximately 8-minute walk from the Kanasugibashi exit at the JR Hamatsucho Station.
  • Approximately 10-minute walk from the A3 exit of Daimon Station on the Toei Subway.

By Car

  • About 100m from the Kanasugibashi Minami intersection on National Route 15 (Daiichi Keihin-Chuo Road).


  • Membership, membership renewal, address changes and other procedures
  • International operations (Carnet de Passages en Douane, translation)
  • Sale of "Traffic Rules" in foreign language editions
  • Product sales
  • Applications for motor sports licenses (foreign entry certificates, medical certificates)


  • Automated external defibrillator (AED)