Member Loyalty
(Events/Membership Benefits)
Business Operations
(Traffic Safety/Translation/Motor Sports)

*Please see here for road service requests.
*Please direct inquiries regarding procedures such as becoming a member and renewing memberships to JAF Customer Service Center.

Office hours

9:00-17:30 (Closed on Saturday, Sunday, national holidays and new year holidays.)

*For a while from March 22, 2021, the business hours of service counters at JAF branches will be changed from 10:00 a.m. to 5:00 p.m. (Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays)


4-1-1 Shimoochiai, Chuo-ku, Saitama-shi, Saitama 338-8531


Public Transportation

  • 7-minute walk from the south exit of Kitayono Station on the JR Saikyo Line.
  • 12-minute walk from the west exit of Yono Station on the JR Keihin Tohoku Line.

By Car

  • Along the Shimoochiai intersection on National Route 17.


  • Membership, membership renewal, address changes and other procedures
  • Preparation of translation of foreign driver's licenses
  • Sale of "Traffic Rules" in foreign language editions
  • Acquisition and renewal of motor sports licenses (car/cart)


  • Automated external defibrillator (AED)